GENERAL CONDITIONS OF USE

ARTICLE 1 — PURPOSE

These T&Cs govern the access and use of the “Trigger Flow” platform (hereinafter “the Platform”), available via the app.trigger-flow.com site (hereinafter “the Site”). Any connection or creation of an account implies the unreserved acceptance of the CGU, the CGV and the Service Delivery Contract.

ARTICLE 2 — SERVICES AND MODIFICATIONS

2.1 Description
The Platform offers marketing automation features: creating segments, sending emails/SMS, sales pages, etc.

2.2 Modifying the service
The SUPPLIER reserves the right to modify or discontinue all or part of the Services at any time, without notice, in particular for technical or commercial reasons. In the event of a substantial change, the CUSTOMER will be informed within a reasonable period of time.

ARTICLE 3 — ACCOUNT CREATION AND USE

3.1 Enrollment
The CUSTOMER must provide accurate and up-to-date information (Company name, email, etc.). He is responsible for the confidentiality of his identifiers.

3.2 Proper use
The CUSTOMER undertakes to comply with all applicable regulations: anti-spam legislation, RGPD, consumer rights. Any misuse, abusive or malicious use is prohibited.

3.3 “Beta” features
Some features may be offered in an experimental version (Beta). They are provided “as is,” without warranty, and may be changed or withdrawn without notice.

ARTICLE 4 — INTELLECTUAL PROPERTY

The “Trigger Flow” Platform is and remains the exclusive property of the SUPPLIER. The CUSTOMER does not acquire any intellectual property rights to the software, brands, logos, or any other protected element.

ARTICLE 5 — PERSONAL DATA

5.1 Data controller
The CLIENT is responsible for the data that it imports or collects via the Platform. In particular, it must have a legal basis for sending promotional emails/SMS.
The SUPPLIER acts as a subcontractor. The detailed modalities can be found in the RGPD Annex/Privacy Policy.

5.2 security
The SUPPLIER implements technical measures to secure the data, without a guarantee of absolute infallibility (see Non-Guarantee Clause).

ARTICLE 6 — LIMITATION OF LIABILITY

6.1 Availability
The Platform is accessible “as is” and “according to availability”. The SUPPLIER does not guarantee continuous and uninterrupted availability.

6.2 Exclusion of warranties
To the extent permitted by law, the SUPPLIER disclaims all express or implied warranties, including warranties of merchantability, fitness for a particular purpose, or absence of errors.

6.3 Compensation
The CUSTOMER indemnifies the SUPPLIER from any claim related to the non-compliant use of the Platform (e.g. spam, intellectual property violation, etc.).

ARTICLE 7 — MODIFICATION OF THE TERMS AND CONDITIONS

The SUPPLIER reserves the right to modify these T&Cs at any time. The amended T&Cs come into force on the date indicated. The CUSTOMER will be notified of any major changes.

The CGU are governed by French law. Any dispute will be submitted to the competent courts of Toulouse.